Loading...
The ABC Pharmacy Customer Charter
  • We will provide our customers with excellent service.
  • We will provide all services to you in confidence, respecting our customers' privacy.
  • We will respect your statutory rights as a UK customer.
  • We will take all possible steps to protect any personal data we hold, we are registered with the data protection agency.
  • We will continuously monitor the products we stock to ensure a wide selection is available and welcome your suggestions for new lines.
  • We will endeavour to provide you with value for money.
  • We will provide staff who are knowledgeable and well informed. If we do not know the answer to your question we will make every effort to find it out.
  • We will provide information to help you to learn about medical conditions and healthy lifestyles.
  • If we cannot speak your language we will try to find someone who can.
  • We will treat all our customers fairly, inclusively and with respect.
  • If you have a complaint we will deal with it promptly by fully investigating the situation and endeavouring to resolve the issue within 10 days.

Important Note: Commentary and other materials posted on this site are for general interest and for information only, and do not under any circumstances amount to advice on which reliance should be placed. In particular, these materials are not offered as a substitute for advice from your doctor or pharmacist, or another appropriately qualified health care professional. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of their contents. If you have a particular health issue and/or think that you are unwell or need treatment, whether arising as a result of reading information appearing on our site, or otherwise, you must seek the advice of a suitably qualified medical practitioner or pharmacist. Entirely without limitation to the above, a number of articles on this site (such as news articles) have been written by third parties. We are not responsible for the contents of such articles. For more information view our Terms & Conditions © ABC Drugstores Ltd 2009